Pathetic Service and Communication

<p>The service, communication and the attitude from most of the staff from Zando are very pathetic. They can't handle customes and their mission is to make customers life very difficult. I wounder if they ever thought why is customers difficult, because they treat as a children when you phone in and don't listen properly to what customers want to say. Zando staff want to say to customers just what they want and then it is the end of the story. Nice Zando your new mission and vision must be THE CUSTOMER IS ALWAYS WRONG AND HOW CAN WE MAKE YOUR LIFE HELL. see all the complainns here on hellopeter. Do the CEO, Directors & topmanagement see this??? because the service is not improving. I struggeled to get feedback on time back no respond, or as it suite them. I will get hold of top management and the CEO of Zando and directors and inform them what is going on, if they don't do anything about it they approve it, with time they will see less income. This was my first and last time buying from Zando and will not recomend any one to buy from them!!!!</p> <p> </p> <p>Before buying from Zando first read the complaints here and then decide if you want to use them. I cost me a lot of time and money on phone calls. The service will never improve here. They can learn a lot from companies like Takealot and Loot what is customer care and service, and their website is updated as thing are going. Zando will never be able to achieve it. </p> <p> </p>