Pathetic service

<p>Zando is so unprofessional. You should really train your call centre staff not to laugh on the phone while dealing with customers. I just spoke to the receptionist at my work. She said the delivery guy wanted to deliver my parcel earlier on. The delivery guy told the receptionist to call me on my work phone. I was not at my desk therefore I wasnt aware. Why firstly is the delivery guy saying they should call on my work number? This is not the number I provided Zando with. When the receptionist told the delivery guy to call me on my Cell Number, he said no he doesnt want to and left. Theres a reason I gave my cell number for my order. Your courier partner should not make up there own instructions for the order. Then I called your call centre at 12:15 and explained my story to a call centre consultant. Once I was done, she basically laughed at me. Then she put me on hold for more than 5min, doing I dont know what. Typically totally waste of my time. Your call centre consultant is super unprofessional and just rude. You should really ups**** your consultant with basic etiquette</p>