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I ordered items on the Zando App numerous times and I've never had problems with them. On the 14th of December I ordered 3 items and made an immediate payment so that the money would reflect on the same day. I did not receive. Reply so on the 16th I sent proof of payment. Still nothing so I forward the previous email on the 18th of Dec again. On the 20th I receive an auto reply saying that my order has been cancelled. I send my previous emails to them, but there's no response. They only responded on an item that I had returned in exchange for a in-store voucher as for my order of R638: nothing. When I try to order same items they are now R737. Please help. Zando is not answering my emails nor my calls.