KM
Koketso M
1 reviews | Active since Nov 2014
07 Apr 2018, 18:40
NO SERVICE AT ALL
ORDER # ********** 68 I’ve made an order on the 20/03/2018 then received my items on 27/03/2018 and I want to return 1 item however I’m unable to because my status is still on “Status: Item is being processed.” I’ve send over 5 e-mails with no reply
Please change the status to delivered so that I can be able to return or is it your way to combat customers to return items until the return date passes? You should learn from Spree and Superbalist
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Replies (1)KM
Koketso M's updateReviewer Update
22 Apr 2018, 08:39I’ve done a request for return on the 9/04/2018 the parcel hasn’t been collected, this is unacceptable. Such service really proves that Zando doesn’t care about their customers all you’ll know very well is to attract customers then once you’ve received the sale you don’t care what happens next. Ridiculous
KM
Koketso M's update22 Apr 2018, 08:39
Reviewer Update
I’ve done a request for return on the 9/04/2018 the parcel hasn’t been collected, this is unacceptable. Such service really proves that Zando doesn’t care about their customers all you’ll know very well is to attract customers then once you’ve received the sale you don’t care what happens next. Ridiculous