NV
Nelisiwe V

1 reviews | Active since Aug 2013

05 Jun 2017, 09:54

No more zando

<p>I placed an order on which was booked and payed for, order number ********** 49. Before I even received the order number, I got a confirmation email from my bank that the funds had been reserved on my credit card. Later I received an email from Zando that the order was cancelled as the funds had not been received, yet they are still reserved on my credit card.</p> <p>I phoned Zando and was told the payment didn't go through and I could rebook without the discount, perhaps that was the reason for saying payment was unsuccessful. To get me to pay the full price instead of the discounted price.</p> <p>I phoned the bank and there is nothing they can do as the cancel reserved funds must be done by Zando.</p> <p>Please release the funds as I am no longer interested in having anything to do with Zando..</p> <p>Once that is done, cancel my account and stop sending me emails.</p>

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