NO FEEDBAC****!

i have placed an order with Zando in March before the national lockdown was declared. I was told that my order contained clothing that was not that of essential and wil be delivered once the rules of lockdown have been lifted. I sent 3 emails even lodged a complaint however no response received. I just want an update regarding my order!!! Is that too much to ask for. Im very dissapointed in the service. I do understand that some of us are working from home but that shouldnt affect your customer services!!!!!