NO DELIVERY NO FEEDBACK

I ordered winter items that were scheduled for delivery on the 26th March (ORDER NO ***), while I understand that this had to be delayed as a result of the lockdown, we have now been in stage 4 for 2 weeks where delivery of these items would be allowed. I have contacted Zando 3 times in order to get feedback on where my order is but get no response, other than "check the website" which is useless because the only status there is "order in progress". Once again, an extremely frustrating and unsatisfactory shopping experience with Zando!