MJ
Matthew J

1 reviews | Active since Dec 2018

12 Dec 2018, 18:48

No delivery, no communucation

The communication between Zando and it's clients are non-existant. I placed an order 10 days ago and I have not had my goods delivered nor does my order status indicate that it has been dispatched. I have utilized Zando's means of communication:email, various with no response, calling with no answer after 20 minutes. My suspicion is they are receiving so many complaints that they are obviously not equipped to deal with them or their customers.

I am not sure when I'll ever see my order delivered, could be a month, who knows-I hope to find out soon. It's pretty shocking and I will guarantee that I will try another online fashion platform for my next purchase, see how that goes.

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