No delivery. Frustrated

On November 29th I have placed an order for Christmas gifts for my family and when placing the order Zando advised that the delivery time would be 2-5 days. We’re now at 11 days with no response from their so called Loyalty Customer team. Can’t get through to the call center to track my order

I am so frustrated with this poor service received. I seriously don’t understand how they make a living

I’d much rather purchase all my goods from Superbalist and Takealot because they actually do deliver the goods that one orders

I have never been this frustrated with any company