No contact about late delivery
<p>Ordered placed on 23/11/16 and dispatched on 25/11/16.</p> <p>I got worried when I still didn't the parcels on Wednesday 30/11/16 and called Zando to follow up.</p> <p>They said the courier couldn't get hold of me on Friday 25th but they'll get the courier to call me and arrange delivery. Today 7 days later I still don't have my parcels and no-one has contacted me.</p> <p>I called Zando again this morning and they told me the same story that courier failed to make contact last week Friday and they'll call me to arrange delivery. If they couldn't get hold of me last week Friday, why haven't they called or or tried to deliver again? I also logged a complaint via email and Zando didn't even respond to my customer complaint till today. I like shopping online, it's convenient and I've been their customer for years but I'm not happy any more. It is NOT convenient any more if I must wait more than 10 days for a parcel instead of going to the mall and but it there.</p>