NEVER BUY ANYTHING FROM ZANDO , THEY DO NOT DELIVER AND TAKE DONKEY YEARS TO REFUND

So on the 28th November , I order and paid for 2 items with Zando , the system did say that there was a backlog from BlackFriday (But this note was only mentioned after I had paid ) . I was well aware that the order was going to take more than 5 days but what I was not aware of was that 6 days later my order was still going to be in " Order is being processed"which is the same status it was at 09:34 on the same 28th Nov.

I c called the call center more than 5 times and no one picks up ,on these occasions I had to hold for more than 10 minutes , I have sent an email to the service department and got no response , I went on to send to the complaints department and that did not help either .

Judging by these reviews , I shot myself on the foot by not coming here before placing my order

All i want right now is my refund , and no do not give me credits on your website , I will no longer be buying anything , I'll stick to superbalist . I want it to be refunded to the card used to make a purchased ....

NEVER AGAIN!!!