Just not worth the frustration!

My past two experiences with Zando have been bad. 1. I purchased and paid for next day delivery, only to be informed 4 DAYS later they didn't have one item and the balance of my order was being delivered the next day (to an address i was now unavailable) 2. I paid for my order, the website said failed, i tried a few minutes later and it went through. When i checked my account was debited twice! On both occasions i called and also sent email communication because they put you on hold forever. They NEVER get back to your emails. And you just spend so much time and money on the call trying to get through and sort things out, its just not worth it! I purchase online all the time, and only ever have problems with Zando. I will not purchase from them again and save myself the frustration!