Jewellery shipped from abroad

Placed a order on the 19th May 2024, a week later received some of the items as the rest were being shipped from abroad. A pair of shoes arrived with nails sticking out they collected and refunded after 1 week wait, then I receive a message after almost 2 weeks to say items out of stock ftom abroad was refunded for that, I ordered such cheap jewellery of R137 on top of that I paid R174 customs duty which zando clearly mentions is non refundable if you cancel order. I will not be ordering from this companies global site ever again as I am still waiting for jewellery which will arrive a month later per zando 15th June.