DT
Darren T

1 reviews | Active since Jan 2010

16 Feb 2016, 11:12

It's quicker to walk to their website!!!

I ordered a pair of Nikes - Size 11 (there were only 2 left). Their website had a page error so the purchase was stopped. I went back on and ordered again but saw that 2 pairs were in my basket so I cancelled the order to take one out. The system now saw that the last 2 pairs were \sold\" even though I cancelled. It took weeks to put them back on the website so I ordered a size 10 hoping they would fit. They didn't so I returned them. I then ordered a different pair of Nikes - Size 11 wanting to use my last return voucher. There wasn't an option to use it so i took the pay on delivery option and phoned them to say I wanted to use my voucher. They said it can't be done after the order and that I must cancel and reorder. I had to preload my voucher which wasn't explained anywhere. I cancelled my order and loaded the voucher but ... The size 11's are not \"Sold\" to me and are waiting to be put back on the website so I can order them again... It has now been a week and the shoes are still not back on the webpage. Either the delivery guy has ****** them or their web developer is *********** or both. <br> <br> I'd honestly suggest using a different online shop which is capable or go to a store!!!!"

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