If useless was a person

I suppose a follow up is in order, since you still haven't responded to my previous review as yet.

An entire week later, still no delivery or any sense of urgency in getting my order delivered, even after I paid for next day delivery for an order place on Friday 20 December. You blamed delays in flights (Which I don't believe since I work in Logistics), then you blame Dawn Wing (Which I have also worked with) . Not to mention your witless call centre agents who don't understand urgency, just repeat what you already know and keep sending emails to God knows who?! Still waiting for them to call me back and advise when I will receive my order. Probably the worst experience with a retailer ever.

I hope you Director Grant Brown is aware of what his company is doing?