I WANT MY ORDERE!!! ***

I PLACED AN ORDER WITH ZANDO ,I ONLY RECEIVED AN SMS SAYING MY ORDER WAS SHIPPED, I EVEN EXPECTED IT A LITTLE LATER THINKING ITS GLOBAL. TO MY SURPRISE WHEN I CHECKED ON THE APP IT SAYS MY ORDER WAS DELIVERED. I HAVE SENT THEM EMAIL, EVEN A MESSAGE ON FACEBOOK NOONE HAD GOTTEN BACK TO ME. I WANT PROOF THAT I SIGHED FOR IT AND WHO DELIVERED IT!!!