Horrifying Returns Experience

Horrible, horrible, horrible experience. How can a bra be non-returnable? This is an item that needs to fit absolutely perfectly and I was not able to try it on before I purchased it. Plus the bra I purchased was over R700. If I refer to the fine print, sure, I can see that underwear is non-returnable, but there is a massive difference between panties and a bra in terms of hygiene. Every single other retailer accepts returns of bras except for Zando - how was I supposed to know that before I purchased? By reading the fine print, yes sure, we all do that. NOT. Eventually after speaking to multiple people at Zando and convincing them how ridiculous their returns policy is, how I swear on my mother's life that I have not removed the swing tags or dipped the item in mud, they accepted the return and sent a courier to collect it. Finally it has arrived back at Zando and now I've been told "sorry, we don't accept returns on underwear!" For goodness sake, can you people communicate with each other, this is costing everyone time, money and sanity. It's a R700 bra that doesn't even vaguely fit me and is in brand new condition. Give me my money back and sell it to someone else for goodness sake. And if it doesn't fit them, give them their money back and sell it to someone else. That is what you would do with a T-shirt after all, isn't it?