Horrific online experience with Zando

<p>I ordered good on the 25/11/2016 and it is now the 12/12/2016 and I am still awaiting delivery, or indeed a change of status of this order (# ********** 86). I have sent no less than 5 emails both to the service department and to the complaints department, all the complaints do is apologize but still no action, not even a courtesy call to try to assist. </p> <p> </p> <p>I tried calling but after sitting forever on the phone still not a human to speak to, this is what gives online shopping a bad name and makes people hesitant to use it. Why should I pay for a call anyway for a mistake made by Zando, at the very least a free call number would be better.</p> <p> </p> <p>I am disgusted at this service and I would advise caution when dealing with ZANDO.</p>