horrible service!taking this matter further

<p>Hi</p> <p>So I bought a pair of boots and it's abit high the heel for me to use please can I return and get a refund I phoned last week sometime and I am still waiting for you guys to get back to me I would really like my money back this is unfair what you guys to to people Def going to lay a complaint.</p> <p> </p> <p>Guys</p> <p> </p> <p>I am going to escalate this matter</p> <p> </p> <p>Sent emails since last night already and still awaiting feedback from you guys</p>