Horrible and shocking service from zando

I'm writing this review to express how shocked I am with the service provided by Zando. The sooner the management team of Zando realise how important word of mouth Is, as well as keeping their clientele happy, the better for them as an organization. I am always shopping online but I guarantee, I will never use Zando ever again if they don't change their service. Spree and superbalist provide excellent service and they are the best by far from zando. Coming to the actual issue. I placed an order on the 26th. Till today I haven't received it. I got a message on Monday advising me that I will recieve my order then. Nothing happened. Decided to call on Tuesday 04/10/2017 to ask them what's the hold up. They told me the was an issue with my address. Now this is the same address that I use on spree or Superbalist, but no. With Zando it was not in order. Ok I then gave them the address on the call and they advised me that they will change it on the system and I will recieve my order today 05/10/2017. I then took to their website and complained about not being kept updated, I mean I was supposed to get a call, sms or email saying my address is wrong. If I hadn't called, when was that going to be rectified? With other online stores, you can't even proceed with payment when the address is incorrect.

None the less. I called again today. Please be aware. I have 3 orders with Zando. I called them again to check the status of my order. I'm told that the order I placed on the 26/09/2017 will now be delivered tommorw. And my other 2 orders will be delivered Friday or Tuesday. Now I will not stop on hellpeter. I will go to all social media platforms to warn people about this store.