********** Customer Service

I made an order online and chose to make use of the eBucks/credit card payment option.<br> <br> I was informed that the order was cancelled due to payment not reflecting.<br> When I mentioned that I had already received a payment notification from my<br> bank, I was then told that I would need to contact the bank in order to<br> obtain a proof of payment and only then would the finance team be able to<br> assist. I was also told that \lots"of customers contact their banks to<br> provide them with proof of payments.<br> <br> I was told repeatedly that no assistance can be offered until I provide a<br> proof of payment.<br> <br> Since the card payment option was unavailable less than 24 hours ago"