Hats Off to the Customer Care Team at Zando who Came Through!

After a gruelling experience with my first order - it cancelled due to a glitch in the system, no way to phone Zando in covid season, a less-than-satisfactory auto-response to my queries and advice it would be nearly 2 weeks before getting my payment back - Two wonderful people stepped up and rescued the situation! A person at the warehouse contacted Customer Care by internal call. I was called back and was issued a discount voucher for the full amount I paid, so I was able to reorder all the same items. Delivery was efficient - within 2 days! So hats-off to the team who does the work to make the dream of bettering this store happen every day!! Thanks again, we love all the things we ordered and will support in future!