Half a star, and I want them to know and the world to know that they are a *******

I bought a bad boy watch from this huge online shop and it was counterfeit, I reported it which a guy called Chad called me to apologize, arranged for collection of the item and took down my refund details that was on the 1st of October, he gave me 2 business days for the refund to be paid out till this day I have not received my money, it's Sad to know such a huge trusted company to be such *****, *********, unprofessional and such *******. NEVER WILL I TRUST OR PURCHASE FROM THEM AGAIN, THEY ARE A *******