Great service

<p>I ordered my son a shirt from Zando, but it didn't fit him properly. I sent an email informing Zando around 14h30 the same day I received it, and asked how to go about returning the item for a full refund. I was really impressed as I got a message quite early the following morning, politely explaining the whole procedure and the shirt was collected by lunch time. The entire process took about 8 working days. I am really pleased with the great service. Not once did I have to nag or argue.</p> <p> </p> <p>Thanks to the Zando team and especially Conita Williams, for your great service and restoring some hope when it comes to customer service in general.</p>