Excellent service

I ordered shoes at Zando, and on delivery I realized that it did not fit so I logged a return and within 2 hours the courier made the pickup. I then emailed the costumer service to ask whether I will be able to re order the shoes in a different size as soon as my refund reflects on my account and whether my voucher will still be active. I received a email within a couple of hours asking for the details of the specific product I am looking for so they can place the order on my behalf to reduce the waiting period and still redeem the voucher! Thanks, great service guys!