****ed off customer

<p>I purchased a boot online on the 23rd May 2016, which was delivered within three days but I received the wrong item. I then requested a return which they collected the next day and advised me that I would get the correct boot in 2 days...Fine!!</p> <p> </p> <p>2days, 3days, 4days still waiting, so I requested a cancellation and a refund which was processed on the 02 June 2016. It is now close to a month and nothing has come through my bank account, I have sent them my statements and even went as far as logging a customer dispute with my bank who then instructed me to obtain proof of payment from Zando, which they are unable to provide!! What BS???</p> <p> </p> <p>I WILL NEVER PURCHASE ANYTHING FROM ZANDO AGAIN!!!</p>