Don’t buy from Zando!!!! Unless you want to be extremely dissatisfied!!!

I agree with the previous review also written Today titled ZANDO sucks and deserves a 0 rating!!!! I logged a return for my order weeks ago. After the customer care agent promised to phone me back and never did I called back again. Zando sent me the wrong size item that is why I am being so inconvenienced to start with! To date I still have the item!!! The service has been beyond shocking. Is anyone ever going to collect my return???? Your policy states the customer has to log a return within 14 days which I did!!! What is Zandos consequence for not following through in collecting a return! To make matters worse I selected a Zando voucher with my discovery points. When eventually someone decides to do their job and actually action the return I suppose I will get another Zando voucher! Let me make this very clear I WILL NEVER SHOP AT ZANDO AGAIN! EVER!!!! I will tell every one I know not to shop at Zando. This is the worst after service I have ever experienced from an online supplier and I do all my shopping online. Please arrange my refund ASAP so I can go and purchase the item somewhere else. Somewhere that is reliable and cares about customer service!Waiting this long is honestly beyond ridiculous!