DO NOT USE ZANDO, BUNCH OF ******** AND ******!

So I bought two hoodies at zando under my mom's name as it was a gift from her to me. Upon arrival the one jacket fit perfect but the other one whic was a green utopia jacket was way too long and I logged a return. Please note I kept it in my locker at work as they were going to pick it up from my workplace. The driver postponed the date he was coming to pick it up TWICE! The third time he came and collected it, a few days later they call my mom to say the jacket smells like washing powder and can't be returned. As shocked as we were I sent them a message stating that if the jacket was washed then how come the labels are all still in place. So upon doing my own investigation I realized that there is an airfreshner in my locker that smells like lemon. I immediately took a photo and forwarded to them only to hear once again the product seems to have been "WASHED". Gee must be a damn good washing machine to leave all labels in tact and sparkless. So eventually they delivered the jacket back to me but the courier guy was super rude and intrusive, he walked right into my workplace shouting my name and then shoved the package into my hands and when I told him I don't want it he refused to listen and walked away immediately. Mind you I was busy with a patient. PLEASE SORT OUT YOUR MESS ZANDO!!!!!