Delayed Order Delivery

On the 5th of June 2015 I returned shoes at Zando with a courier as I had wanted different colour shoes which were not in my size when I was placing the order. Before purchasing, I called Zando to enquire about when they would receive my shoe size in the colour I wanted. The lady told me in 3 months or longer, so I opted for a different colour. <br> <br> Before the delivery of the pair, which was a week, I received an email informing me that the colour I wanted was available. I phoned Zando to cancel the order of the other shoes so I can re-order, but they told me the shoes were in johannesburg.<br> <br> I returned the shoes with the courier as advised by the Zando consultant on 5 June. I phone Zando on 9 June to re-order the right colour, then the consultant tells me she'll do the re-order on my behalf.<br> <br> 10 days later there is not feedback on when I will receive my order. I really like those shoes, but I have had enough of Zando and having to call everyday repeating the same thing to different people.<br> <br> I am extremely disappointed. I haven't had a single good experience with them.