cyber *********, Zando will be reported fpr cyber crimes *****ing our money and promise delivery of goods

i ordered shoes at Zando on the 17 November 2018, and the following day i received a message to say that payment has been received. and within 2 days I have received a message to say that my order has been dispatched and will be delivered on the 22 November 2018. i received an email to say my order has been delivered. i never received or signed for the parcel. i contacted the Zando customer care line and the consultants said they will call me back, i then thought let me log into hello peter to check the reviews and wow the same story that people went through is exactly what i went through. horrible services. it is actually cyber crime what you Zando are doing. cyber *********