Customer Service DOES exist

I called Zando this morning because I was having trouble processing my order, when I called I spoke to Jill who was very helpful, friendly and certainly went the extra mile and made the effort to explain the problem and offered a solution. She had a friendly voice, I could hear how eager she was to assist me, she took her time to guide me through the website waiting patiently...<br> It has been a long time since I experienced decent proper customer service...in stores and on the telephone.<br> Thank you Jill, your positive attitude and excellent customer service on this Friday morning has made my day brighter. Keep it up!