Canceled order without notification

on 01.09.2020, i placed a order for 2 items which were both in stock. i got a notification that the one item was shipped only. i logged in to check the status of my order and the one item was canceled due to know stock.but my track record shows it was in stock an then just canceled the very next day.and i had no notification about this and never got my money back... Zando has disappointed more and more of late..