Bunch of pathetic ******

I ordered goods from Zando on 28/12/2018 my order number is ********** 17 till now on the Portal where you track the status of the order it still says that the order is being processed I have called numerous times but there is no answer at their call centre neither do they reply on Facebook inbox messages and emails.. I think I ordered from them something 2 years ago and I was totally satisfied with their service back then but now something happened, I reported them to Carte Blanche this morning because there was an Online Clothing store on Carte Blanche about 2 months ago same thing customers had experience same problem. Zando is a bunch of ****** I did not pay much for my order but I am feeling pity for people who is losing thousands of rands Zando process the order and doesn't give goods to Courier so they are a BUNCH of pathetic ******... I am trying to make Whatsapp group now so I can take it further with Carte Blanche I am fed up now