Bad Service

I have placed an order on 09/01/2019 and made payment immediately after placing the order. The order was cancelled due to non payment according to Zando.

An email was send to Zando at ********** regarding the order number ********** 17 but had no response.

On 10 January a mail was send to ********** regarding this matter but still up to today I have not received a reply from Zando.

The Call Centre agents does not answer a phone - whether you phone early morning or afternoon.

I am still waiting for a refund of a previous order which up to today still has not been paid back.