Bad service
<p>I have been a constant shopper at Zando and I have always been satisfied with the service and turn around time.</p> <p>The one time I need you the most you disappoint me, I had placed an order on Tuesday 29th of November for my staff party on the 3rd of December, then on 1st of December I got a lovely message saying my order is on its way, I called later that day to find out when I should be expecting the order, I spoke to a rude lady Juanita who rushed me off the phone saying that the latest delivery time is 17:00, fair enough, I waited and waited, nothing was delivered.</p> <p>2nd of December, I received a call from the courier while at work that my order is being delivered and the excitement I had was just over the roof! I came back home with much anticipation to a very very light box with stuff I ordered the next day.</p> <p>Guess what, it's after 6 and the call center is closed and I am extremely furious because I had spent R700 on a shoe that I won't be wearing this weekend!!!! Now I need to inconvenience people and take out more money and get another shoe.</p> <p>The initial reason why I ordered online is because I'm a very busy person and I almost never get time to get to shops and now I must pay more money.</p> <p>I would like my money back immediately.</p>