Bad bad bad service and empty promises

Ordered 4 products from ZANDO on 30 November 2019 and still waiting today 11 December 2019. Order promised delivery between 5 to 7 days which is a lie. I am currently holding on the phone for a manager for 33 minutes and 45 seconds at this point. The call center agents excuse is that you here to wait another 2 days which is the same excuse as the agent that I spoke to the previous day. My call has just been cut off at this point as I write by this lazy agent who does not wish to do her job. The call was made at 16h44 to ***. Disgusting service from rude staff who need a lot more training and refuse to transfer you to their management. Your grassroots untrained call center staff just lost you another customer! I am one in many lost ZANDO customers if you read the hello Peter complaints. Management need to seriously retrain their staff!