Atrocious customer service at Zando

What a terrible experience at Zando. I have placed two orders at Zando and i must say it's been a nightmare, i will never ever order anything. My first order was delivered very late after i have been calling them for days. The staff was giving me the run around and didn't know where my order was when i requested to talk to management they refused and told me they were not around. with my second order it's the same it's late and there's no tracking details, holding for over 10 minutes only not to be helped, i must say calling them is a waste of time as they are useless and unhelpful. I regret buying from Zando and never will again the customer service is Atrocious.