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Portia M

1 reviews | Active since Jun 2013

07 Nov 2017, 15:09

Appauling Service Ever

I bought a nice 5 Pairs of Shoes form Zando from my Birthday on the 25th of October. My order was supposed to be delivered between the 30 of Oct - 01 Nov, time came and went and No order delivered. I then am the one that had to follow-up with Zando and the Courier company as to what happened with my order. To my shock one of the boxes for my order was missed. I spent from the 1 Nov- 3 Nov trying to get this order to me only to be told they are out of stock on the shoes I wanted only for this to be incorrect information and they still had stock then we somehow managed to get that sorted out and I asked that it get delivered to CPT as I was going there and No my order never gets delivered.

Come Monday my order is being delivered to my work address where I am not there and No-one bothers to communicate anything with me I am the one that has to run around everyone. Come Tuesday my order gets delivered short of one box and still No communication and again I have to run around CourierIT and Zando to sort the mess out and again No feedback given.

Zando you have given me the worst service ever.

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