JA
Jason A

1 reviews | Active since Nov 2015

10 Nov 2015, 10:50

Absolutely brilliant service

Ordered something<br> Misread the label of the product and realized I had not ordered what I thought I had.<br> Returned the product and requested refund<br> Item was part of a deal ( buy 3 get the cheapest free) so they could not refund me.<br> Made provisions to send me another item of the same value or less.<br> Chose an item with a higher value<br> They are sending it to me anyways.<br> :)<br> <br> <br> Hi Falzlin and the Rest of Zando<br> <br> I appreciate the expert level customer service, thank you so much for assisting with this matter.<br> Once upon a time I worked in customer service and it made me that \terrible"customer that everyone always dreads. I always expected the same service that I gave.<br> I have never in my life received such good service.<br> You guys are rock stars"

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