5 pack bundle but its actually one pack

I brought AFRICAN SPLENDOR VALUE OFFER YAKI HOT WATER BRAID DARK BROWN 5 PACK BUNDLE AND FREE WIG CAP, the magic word there being 5 pack . come day of delivery and its only one packet .So i use online chat to ask if the was a mistake .this is the reply i got \I was incorrectly labelled but as you can see the price was the equivalent of a single piece. You may log a return for it, as you are still well within the returns period\" <br> <br> I have always spoke highly of Zando and have recommended friends and family. the is no apology to the reply from Z'Cruz instead I'm told that \"as i can see its a price for one\" If i order a 5 pack even if its R10 i want the 5 pack "