Poor customer feedback

I have been constantly calling their offices to enquire about the status of the car's suspension repair.<br> <br> Out of a staff of 10 people or more, there's only one person who provides feedback regarding the vehicle repairs (Nishara).<br> <br> None of her fellow colleagues were competent enough to provide me with correct feedback as to how far is the dealership with the repair.<br> When she is absent from work, no one knows what is happening.<br> <br> On Friday the 30th of November the service was worse