Dissatisfied customer

I ordered 13 items.I feel I have received no assistance thus far even though I have sent numerous emails explaining my issues.I paid an extra fee for expedited shipping as I wished to receive my purchase earlier then 10-25 days(as reported on website) for which I did. 3 items were not received.To continue, one of the items I ordered (Lace Short Sleeve Crop Top + Back Slit Long Skirt Size: M, was sent in a size XL. I brought this to the attention of Zaful after sending pictures as proof of my query as per business policy. I informed the Zaful team of this and correspondence informed me that the items have been shipped out to me but not as expedited shipping as there are no extra funds available.I fail to understand why now I have to wait for up to 25 days for items which I paid for to be sent with my inital purchase. As far as I am concerned, this was an error on the Zaful's part. <br> Also, I paid an extra fee of R1189.15 for customs clearance for my purchase to be delivered.I am not prepared to make another payment. one of the items I ordered is not a true reflection of what was advertised.The dress is much shorter. I am very unhappy with my purchase and would like a full refund.