Avoid booking flights with za.eDreams.com

Avoid the inconvenience of doing business/ booking flights with eDreams. 1) After I deliberately did not tick the refundable ticket box (avoided this), they popped up a message asking if I want the refundable option - again. The message was confusing and did not even specify the amount and when I accidentally clicked on the wrong box their site immediately debits my Credit Card without even requesting an OTP This is not fair business practice. 2) I have been trying to choose seats and their site does not allow me to do this online - it insists that I need to phone in to change seats - this is unacceptable as an e-commerce site.