***** ONLINE COMPANY -

We placed and payed for XBOX for us sons birthday present on the 25th July. To date they have not delivered. They have provided us with an invalid tracking number with Aramex. They have not reverted via there two mediums, email and WhatsApp, other than saying " the matter has been escalated", or "we have provided you with a tracking number". Due to non response we have had to notify FNB ***** Division and will open a case with SAPS and the National Consumer Protection Body. Even their nominated courier service Aramex has failed to contact us.