Terrible service for residents - no response

I would like to express my disappointment with the communication received regarding yesterdays power outage at Indigo.<br> <br> We received an initial email at 10:50am with no further updates on the situation. We had no power for over 16 hours. I understand that there was an issue however I find it difficult to believe that technicians were working on the issue for this long. We did not have hot water to shower, we could not cook or charge our cellphones.<br> <br> When I used the reference number provided to check the status on city power at 10pm, the issue was still open. I tried to call Yvonne Nathan's number to which there was no answer. An emergency number was provided which again nobody answered. How can you provide an emergency number if no one even answers?<br> <br> We pay large amounts for the estate management fees and expect better service delivery from Yvonne Nathan. As residents, we are not impressed with the manner in which such issues are handled!<br> <br> I have sent multiple text messages and emails, however she has not rep****!