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Naeema O

1 reviews | Active since Nov 2013

16 Sept 2015, 18:07

Poor Quality, Poor Service Excessive Delivery Fee

On 6th September 2015 I ordered goods to the value of R620 and paid a ridiculous delivery fee of R150. The perpetual spinner I ordered was extremely poor quality and did not function at all as specified on the website. It was so cheaply made I wouldn't even pay R20 for it. When I requested a return I was informed I would have to pay the return delivery fee of R150 even though the item was R140! Ridiculous!!! <br> <br> Why should the customer incur the costs when the product is defective? The additional items were gifts and I presume I will soon learn they don't work as intended either. Learn something from takealot and superrbalist's customer service!<br> <br> Will not be buying from here again!

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