PS
Paul S

1 reviews | Active since Jul 2011

02 Jun 2015, 13:31

Super late delivery

On two separate occasions we get SUPER late delivery and we have to phone to follow up!<br> <br> You are about to lose a frequent customer.<br> <br> Terrible service!!!

0
Replies (1)
Yumbi
Yumbi's reply02 Jun 2015, 16:32
Official
Hello pselibas,

We're really sorry you had a bad experience using Yumbi. Our aim is to make sure everyone walks away from Yumbi with a good taste in their mouth ****erally and figuratively!).

With regards to your complaint, Yumbi is not actually responsible for delivering your order, we are simply the technology platform that gets your order to the store. But we need to let the store know that you had a bad experience - we will be in contact with you to find out more details about your order.

Lastly, check your inbox - we've sent you a little something to try and make up for your troubles. If there is anything else we can do, please let us know.

Thanks for using Yumbi!

Mike at Yumbi

Best regards,