CT
Calam T

1 reviews | Active since Jul 2015

05 Jan 2016, 18:56

Inability to manage vendors or reconcile customer

2015-01-05: <br> Room rental agreement includes a meal. <br> <br> Debonairs had an issue with the in-room billing service and refused the order. <br> <br> Yumbi declined to reimburse out-of pocket payment for the meal, instead offering other foods completely unrelated to the original order. <br> <br>

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Replies (1)
Yumbi
Yumbi's reply07 Jan 2016, 08:32
Official
Hello rustypup,

We are sorry to hear about your query.

Yumbi provide technology to restaurants to allow customers to order online rather than call the restaurant. You had spoken to a 3rd Party Vender by the name of Takeout Express who utilizes our service to place orders using a call centre for Hotels.

We need to investigate your query with them and will give you feedback as soon as they have responded.


Kind regards
The Yumbi Team.