SL
Shane L

1 reviews | Active since Mar 2020

17 Mar 2025, 16:31

My Experience with Your Solar SA

I just wanted to take a moment to share my fantastic experience with Your Solar SA. From start to finish, they have truly impressed me with their professionalism, pricing, and the exceptional service they provided.

First off, the pricing was incredibly competitive. They gave me a great deal on the entire installation package, which included the components, installation, and certificates. I couldn’t believe how much I saved compared to other quotes I had received.

Marius was an absolute gem throughout the process. Not only was he friendly and approachable, but he was also super helpful in connecting me with Logan. Logan was great at keeping in regular contact with me, ensuring my site assessment was completed smoothly and that I received a quotation that was both reasonable and comprehensive.

Wayne, the site assessor, was also very knowledgeable and provided me with a great recommendation for the solar system that would best suit my needs. He really took the time to understand what I was looking for and ensured the system was perfect for my situation.

When the installation day arrived, Rodney and his team were efficient and highly professional. They arrived at 10 AM and had everything installed by 2:30 PM – that's a really impressive turnaround time! Not only was their work done in record time, but the quality of the installation was top-notch. They worked quickly without cutting any corners.

After the installation, I was really impressed with the level of customer care. Kaylin was fantastic in checking up regularly to make sure everything was running smoothly on my end. It felt reassuring to know they genuinely care about the ongoing satisfaction of their clients.

Lastly, I want to thank Matt for his rapid response to a test request log made by Rodney. It’s clear that Your Solar SA takes great pride in providing active, ongoing support to ensure their customers are well taken care of long after the installation.

Since the system was installed, I’ve already started saving tons of money on my electricity bill. I honestly couldn’t be happier with the service I’ve received from Your Solar SA, and I would highly recommend them to anyone considering solar energy.

Thanks again, team – you’ve truly made a difference!

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Replies (1)
Your Solar SA
Your Solar SA's reply17 Mar 2025, 16:48
Official
Good afternoon Mister Lodewyk!

Wow!!! Thank you for taking your time to write us such a heartwarming and phenomenal review. I extend my gratitude by thanking you truly for entrusting us with your solar system installation and we, as Your Solar SA (Pty) Ltd look forward to continue accommodating you with exceptional service that goes above and beyond your expectations. We extend our hand and welcome you into the Your Solar SA and are beyond thrilled to keep walking this solar journey with you.

And from my side, as the admin manager, I look forward to continue with checking on you and we as a company look forward to prioritizing your satisfaction and solar needs.

Kindest & Warmest Regards,
Kaylin & The YSSA Team