Bow done to Your Highness,

I bought a dress online, I didn't get my dress on time so I called to check, then they sent it the next day . I tried on the dress to see if it fits me to find that its too short. Tried to make an exchange their 1st excuse was that I didn't have a slip or a tag, lady who sent it confirms that there was no tag which means its damaged goods because it has been worn(am I not allowed to try on a dress to see if it fits or not, what are fitting rooms for in store?) then she says it has underarm odur, so its damaged goods. Their exchange policy says I can't return without a tag or slip, but my dress didn't have either so who's wrong, they are. I'm starting to question their ways, maybe they sent a damaged dress. They have a torn bandage dress on the rack, but she says it will sell.<br> Now I'm stuck with a dress I won't wear and the event is tomorrow.<br> No refund no exchange<br> <br> Your Highness I'm highly disappointed